Responsible for assiting the department manager in all aspects of department operations. Specific focus will include staff training/certification/re-certification; inspection and maintenance of course and equipment; inventory management; and supporting Lead Guides with overseeing & documenting daily operations. Must have current Certification as a Level 2 Course Facilitator, Course Manager, or equivalent Site-Specific Certification in the Ropes Course / Zipline Industry. Must be considered a Qualified Person by the ACCT. Minimum 3 years’ experience conducting guide training, course inspections, and course maintenance. Supervisory experience is preferred. Comfort communicating with large groups of people from different cultures. Honesty, integrity and responsibility. Able to do properly use power tools. Tree trimming while at-height. Basic construction activities. Able to repeat the same duties every day for extended periods of time. Reliable attendance is necessary. Open availability to include weekends and holidays. Valid driver's license with a good driving record.