Before the tour begins, all participants undergo a safety assessment to ensure they can confidently handle the e-bike on gravel and uneven terrain. If a guest is unable to demonstrate adequate control, they may be asked to sit out for safety reasons. In such cases, Kualoa Ranch may offer a rescheduling option, but refunds are not guaranteed.
Yes, children aged 10 and above can participate, provided they meet the minimum height requirement of 4'9" (1.44 meters) and weight requirement of 85 pounds (38 kg). Children 12 and under must be accompanied by an adult.
Participants should wear closed-toe shoes and comfortable clothing suitable for biking. Since tours operate rain or shine, it's advisable to bring a rain jacket or poncho. A camera or smartphone is great for capturing photos, but ensure it's protected against potential rain or mud.
Yes, the e-bikes used on the tour have adjustable settings, allowing riders to select the level of electric assistance that suits their comfort and fitness level. This feature helps in managing the varying terrains encountered during the ride.
Yes, the tour includes 4-5 stops along the 6-mile route through Kualoa and Ka‘a‘awa valleys. These breaks provide opportunities to rest, take photos, and learn about the area's history and natural features from the guide.