Kualoa Ranch ("Kualoa", "we", "us", or "our") values your privacy and is dedicated to protecting your personal information. Our Privacy Policy explains our practices concerning the collection, use, disclosure, and safeguarding of your information when you interact with our website, mobile applications, telephone services (such as RingCentral), and any other platforms referencing this policy. By using our services, you agree to this Privacy Policy and our Terms of Use.

These Terms of Use are entered into by and between you and Kualoa Ranch ("Kualoa", "we", or "us") concerning your access to and use of our website, mobile applications, telephone services, and any related platforms (collectively, the "Services"). The following terms and conditions, along with any documents they incorporate by reference, govern your use of our Services.

Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you disagree with any part of these Terms, you must not use our Services. We reserve the right to update these Terms periodically, and your continued use after changes indicates acceptance.

User Registration and Account Security
To use certain features of our Services, you may be required to register and create an account. You must:

• Provide accurate, current, and complete registration information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use or security breach.

We reserve the right to disable accounts or credentials at our discretion if misuse is suspected.

Intellectual Property Rights
All content available through our Services, including but not limited to text, images, photographs, videos, logos, designs, software, audio, graphics, trademarks, and the overall look and feel ("Content"), is exclusively owned by Kualoa Ranch or our licensors and protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Content solely for your personal, non-commercial purposes. You must not:

• Reproduce, distribute, modify, or create derivative works from the Content.

• Download, republish, post, or display our Content publicly without express written consent.

• Use our photographs, images, or videos without obtaining prior explicit written permission from Kualoa Ranch.

• Attempt to remove, alter, or obscure any copyright, trademark, or other proprietary notices contained within the Content.

Unauthorized use or reproduction of our Content, particularly photographs and videos, constitutes a violation of these Terms and applicable intellectual property laws. We actively monitor the use of our Content across various platforms, and any unauthorized usage will be subject to immediate legal action, including claims for damages and enforcement of copyright protections.

Prohibited Activities
You agree not to:

• Engage in unlawful activities or violate applicable laws.

• Interfere with the security, integrity, or functionality of our Services.

• Attempt unauthorized access to any part of our systems.

• Upload or transmit harmful materials such as malware or spam.

• Engage in any conduct that negatively impacts other users’ experiences or our operations.

User Contributions
Any content or materials you submit ("User Contributions") are non-confidential and may be used by Kualoa Ranch for any lawful purpose. You warrant that your User Contributions:

• Do not violate intellectual property rights.

• Are accurate and comply with applicable laws.

• Are free from defamatory or inappropriate content.

We reserve the right to remove or refuse User Contributions at our discretion.

Monitoring and Enforcement
‍We reserve the right to:

• Monitor your use of our Services.

• Remove content violating these Terms.

• Disclose your identity if required by law.

• Terminate or suspend your access for non-compliance.

Content Standards
All User Contributions must comply with relevant laws and standards. Prohibited content includes:

• Offensive, defamatory, abusive, or discriminatory material.

• Infringing upon intellectual property rights.

• False or misleading statements.

• Promotion of illegal activities.

Information about Minors.
Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. To learn more about the Children’s Online Privacy Act (COPPA), please visit https://www.ftc.gov/business-guidance/privacy-security/childrens-privacy

Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the content or practices of such external sites and recommend reviewing their policies independently.

Disclaimer of Warranties
Our Services are provided "as is," without warranties of any kind. Kualoa Ranch does not guarantee the accuracy, reliability, or uninterrupted operation of the Services.

Limitation of Liability
Kualoa Ranch, its affiliates, and employees are not liable for indirect, incidental, consequential, or punitive damages arising from your use of or inability to access our Services.

Indemnification
You agree to indemnify and hold harmless Kualoa Ranch and its affiliates, officers, directors, and employees from claims or liabilities arising from your violation of these Terms or misuse of our Services.

Governing Law
These Terms are governed by the laws of the State of Hawaii. Any disputes related to these Terms will be resolved exclusively in Hawaii courts.

Changes and Modifications
We may modify these Terms at any time, and your continued use constitutes acceptance of such changes. It is your responsibility to regularly review the Terms.

Contact Us
If you have any questions about this Privacy Policy or your SMS preferences, please contact us at:

• Email: support@kualoa.com
• Phone: (808) 237-7321

EFFECTIVE DATE: April 1, 2025